Every year this event brings with it a new version of Odoo.
Last year we got Odoo 12 with its long list of features. So, Odoo 13 will be here to overhaul all of those and add some brand new ones to the ever-growing list.
As Odoo Ready partners who make apps and themes, we are quite excited. According to the agenda posted by Odoo, the new version looks promising and seems to address a number of improvements. Let’s dive into the potential updates that we are going to get to see in about a couple of weeks:N
Post sales management
Now you will be able to handle certain post sales activities right from the helpdesk tickets. These activities include refunds, returns, repairs and even coupons. This will require integration with accounting, sales, and warehouse departments. It enables your support staff to manage these activities seamlessly. Post sales activities are an important part of customer experience and this goes to make it better for everyone.
The most important aspect of an ecommerce site is the product that it sells. The online purchasing experience is getting better every day, so you need something to stand out and improve upon. With product videos in Odoo 13, you can. Videos give a better understanding of the product, which in turn helps the customer make a more informed purchasing decision. In this case, buyer’s regret is significantly lesser, leading to them coming back to your store.
Certain modules will have slightly different names than the previous version. For example: ‘Delivery Method’ will now be ‘Shipping Method’ and ‘Leaves’ will now be called ‘Time off’ at both places, individual calendar and the dashboard. Another module that will be different is ‘Manager’, which will be ‘Administrator’ for the security groups.
Point of Sale update:
You can enable login in the point-of-sale for specific employees. In Odoo 13, the backend can also detect employees based on certain activities that you can select.